What is an Ombudsman?
An ombudsman is an individual appointed to receive and resolve disputes through constructive communication and advocating for consensus and understanding.
What is the role of an ombudsman?
The ombudsman’s role is primarily one of communication and conciliation, not adjudication. Ombudsmen do not determine whether ethics violations have occurred or who is entitled to what amount of money, rather they anticipate, identify and resolve misunderstandings and disagreements before matters ripen into disputes and possible charges of unethical conduct.
Have questions or need assistance? ECAOR can provide Ombudsman services to assist you in the complaint process. Fill out the form below to request assistance.